Welcome to the June Technology Liaison Meeting
Windows: June 2, 2009
Mac: June 8, 2009

June 2, 2009

June 8th, 2009


  • Virtual Desktop Computers
  • Multimedia Mash-up
  • Computer Sharing Technology
  • DIIT Updates
  • Dell Resources
  • Questions and Concerns

I. Winnie Bracco – welcome, introductions, and other information

A. Additional information

• CUNY interns for technical support – ask principals to purchase on FAMIS $15,000 – $18,000 for the interns to visit 2 -3 times per week. If pressing call the HELP Desk or OET Office
• Advice – leave the technical to the technical people. Continue to address the instructional
• Tech people should empower the teachers in his/her building to check specific things before contacting the tech person
• How the OIT has realigned into Office of Educational Technology and Knowledge Mgmt and how our responsibilities to the borough

B. Grants

· Title IID

Description of grants and the process given
Queens submitted three proposals and paired the districts to receive maximum points.
State will inform awardees on or after July 1, 2009.

Proposals submitted are:
o D 24 and 28 Digital Destinations in History
o D 27 and 29 Enhancing Writing Instruction through Technology
o D 25 and 30 Voice in History

Grant timeline July 1, 2009 – June 2012
Amount: $700,000 per year

· LTG Learning Technology Grants

o 3 year grant, 50,000 per year for 3 years however only have to apply once
o Integration of Instructional technology in CR and/or library media centers
o Integrate STEM (Science, Technology, ELA, Math)
o Provide sustained professional development to increase the skills of teachers in the use of instructional technology, in order to help students attain higher levers of performance in the New York State Learning Standards
o Pair with non-public school
o Deadline: August 21, 2009
o www.nysed.gov
o Pick one class; do small projects

II. Virtual Desktop Computers

  • On FAMIS and NYSTL funding
  • Expanding Computer access for students without expanding budgets

A. nComputing
David Bachman

  • Students share one computer all at the same time - Turns one computer into many workstations
  • A computer workstation (a monitor) requires no electricity therefore less heat is given off
  • See your electric company for rebates
  • $70.00 box replaces a PC
  • Software is installed on one computer, which controls all the others however each user on each computer can do different things and the user cannot tell the difference
  • School/classrooms need less network drops
  • Class management from server
  • Configures with Dell PC that is standard in NYC schools
  • Can run any program, included videos, 3-D CAD, PPT, audio (which in completely in synch)

2 products

  • X-series: direct connection 11 users from one computer
  • One or two cards installed in each computer
  • Limitation is one of distance

  • L-series: No distance limitation
  • On the network
  • Can go up to 30 users per host computer but 10 – 15 is better
  • Need more powerful host computer

Pricing and Service

  • HelpDesk has scripts for help
  • $270.00 Kit = need monitors and key boards
  • Card into PCI slot
  • 3 boxes
  • Technically possible to work with a Mac, however, Apple prevents it from a licensing prospective
  • Pricing $1860.00 for 4 users $2163.00 for 6 stations includes monitors, keyboards, mice from Dell
  • If you have your own PC
  • Recommended Dual Core 2 GB RAM
  • Low profile PCI for 4 – 7 users (2 kits
  • Full profile PCI for 6 – 11 users (2 kits
  • X350: turns one computer into 4 $208

III. Multimedia Mashup

Michael Swirsky

Video: Have you Been Paying Attention? Downloaded from
www.teachertube.com and www.youtube.com (type in “pay attention”)

Question from a tech liaison: After you show it to the teacher, now what?

Mike: If it works with the tech liaisons, then it will be contagious.

Question from a tech liaison: What works? Takes a lot of time to prepare.

Mike: Key to technology is to keep it simple

Combining multimedia into the curriculum and spice up your lessons with 21 Century teaching tools and techniques that will make your students sit up and take notice.

Three elements to motivate your middle schooler with a multimedia mashup

Compile go out on web and find tools to incorporate into lessons

  • Creative Commons – searchcreativecommons.org
In search field you can find results in the tabs that are on the screen. Will narrow down only those copyright friendly images, videos, music, etc. under the Creative Commons license
  • Flickrcc – flickercc.bluemountains.net – searches only for copyright friendly images (has more content than pics4learning)
  • Idesktop.tv – need an account. Excellent resource to workaround youtube.com. Once logged in you can download it onto your desktop. Don’t have to worry about internet connection
  • Itunes – For podcasting, to find content in the iTunes store and incorporate into lessons. Can submit your lessons.
  • Online videos

Create media – ex, create your own podcast/movie

• MovieMaking – Movie Making (iMovie and Movie Maker)
Free download to create and edit and add movie effects. Like iMovie free and online.
You can use their augio and throw it into your project
• Podcasting – GarageBand, Audacity (Podomatic, gcast,gabcast)
Gabcast – where you can create a podcast on your cell phone. Kids prepare in class and create a podcast on their cell phone
• Digital Photos – voicethread (voicethread.ning.com) recommends signing up. Can ask questions and can put up samples. Like a video blog. Where you share your projects.

Contribute to the world – how do you share your stuff?

  • Voicethread
  • Jing

Link to presentation: www.tinyurl.com/multimediapresentation

Addendum: SmartBoard – allows you to record your lesson whether or not you have the notebook software open. Just open the Record tool.

New tool:
Where kids can go to create an online poster. Embedable. Multimedia interactive site.
Go to their website glogster.com/edu to see what it is all about.

IV. Fiddlehead

William Brod

  • Virtual Desktop Computers - another computer sharing technology
  • Four computers work off of one system
  • Each computer has its own ip address from one drop
  • Wireless is being worked on
  • Puts Windows onto each workstation to comply with any licensing issues
  • Designed for education
  • Used any software that is run in schools including video, internet, etc.
  • Teacher control software
  • Training is available
  • Price: $800.00 for four workstations
  • $2200.00 for four complete systems includes keyboards, mice, monitors
  • Sound capabilities with headsets
  • Mac capable but not allowed by Apple
  • Printing – can print to any printer on the network
  • In East-West High School, principal: Ben Sherman

V. Johel Placencia

Queens BoroughTechnology Manager

PCS – Personal Computing Services

Dell Managed Services manages procurement process
They provide computing services for these devices including ordering, connecting, ensure operations

The new process starting the new fiscal year July 1: Hardware purchasing will be done from one vendor/service and services from another

Now will use State Aggregate Buy Contract – State will get the best buy
3 vendors – Dell, HP, and Lenovo

Continue to order from FAMIS through State Aggregate Buy Contract, not directly with the vendor
There will be choices but Johel is not sure how many will be available to schools

DOE will deal Apple separately

Personal Computing Services
Hardware repair
Asset Mgmt
Hardware disposal

2 vendors

Project Connect – DIIT

Service - There will be 2 levels of service

  • Standard – what we have today
  • Basic is a stripped down version of standard where the schools service technician in building who can do the work

2 plans – 2 vendors: Dell and ASI
Both do the same things
Basic Service 3 – 5 days to get to you
Standard Service 1 – 2days
Both levels tag hardware

Disposal – basic two times per year to pick up obsolete equipment
Standard – any time per year as long as there are 20 pieces

HW repair if out of warranty – like now 5 years (3 by manufacturer plus 2 by DOE)
Standard 6 years
Basic at an additional cost – probably like now $400.00

How to purchase service – not clear who chooses the service –principal? If principal does not sign up, the DIIT will sign up and it will select Standard
Service is picked for the building not per computer or order.
Price is based on the number of units in the building and the age of the equipment

DOE is trying to get vendors to inventory equipment

Help desk will compare level of service when tech liaison makes the call

Up grade to standard but not to basic and can only be done one time per year

Delivery – Standard “they do everything”
Basic you do it (they only bring equipment to the door of the building – you have to take it up, unbox, and put together and get rid of the boxes. Johel’s staff will not do any of these things
Moves, adds and changes – additional fees for both Standard and Basic:

Which plan to pick? Based on:
  • Age of computers
  • Number of computers
  • Do you have technical support in the building?
  • Who will be doing the update of inventory? Facilities to store and secure IT equipment as it is delivered to you
  • Staff to install equipment and integrate onto the network
  • Remove empty boxes
  • Staff to update the Asset Inventory when new equipment is installed
  • Technical support staff computers that ore older than 3 years
  • Do you have time to wait for the technical to show up when a problem is reported?

  • If the answer to all is Yes, then BASIC other wise STANDARD

Other Information

Vendor Fairs

  • Wednesday and Thursday at Brooklyn Marriott 3PM – 6PM
  • If unable to attend, there will be webcasts next week (see below)
  • June 12 – Is the dead line for vendors to be picked


  • Vendor has a formula based on age and numbers
  • Schools will pay for it
  • The money that the DOE saved is supposed to be returned to the schools.
Amount based on age and number of equipment. Allocation should be yearly
  • Key is how accurate the school inventory is
  • Funding for the services – separate code supposed to come from the DOE that was paid by central. Tech liaisons should advise principals that the money is coming
  • Based on age of the technology. Better idea – get rid of old equipment and replace.
  • If computers are over 6 years, they go into inventory but you do not have to pay for them if you choose Standard

Program available: Rent A tech CUNY, Computer Logic, etc. Make arrangements for them to come into your school at a fee to assist with tech repair

Schools get periodic reports as to what was done

Inventory and ticket history:



Vendor webcast: learningtimes.net/diitwebcasts


Continue to call 718 935-5100. The HelpDesk will continue as before

Printers another contract (like Apple) negotiated by the state



  • Employ a tech program - More pressure will now be put on the Tech Liaisons
  • Dell offers free workshops – ex: Windows trouble-shooting, Diagnose lab problems, update server with new students;
  • School can buy a specific number of days to “be your tech” in a block of 20 days

  • Cloud computing - applications via internet

  • Stoneware - Installed by Dell on a computer

  • Stoneware is enabling organizations to move from a client-centric to a web-based, private cloud computing environment

  • Dell TechKnow – free: A program designed and offered by Dell to provide in-depth technology literacy and 21st Century skills to students. TechKnow students complete approximately 40 hours of hands-on training in which they learn technology concepts including how to identify, troubleshoot and resolve common IT problems. They then have the opportunity to apply these concepts in an instructional help desk environment where they operate, maintain and support computer hardware and software.